Our free downloads are limited to 3 downloads each (to allow for possible server time outs) and expire within 24 hours. If your files didn’t finish downloading, try downloading one file at a time and let them complete before downloading the next one. If you try to download multiple files at the same time your files may time out (not complete). If you are using download manager software, try disabling it as multiple requests to our server will use up your download limit. If you keep having problems then email email@example.com and our support team will try to assist you. There are some factors that may be outside of our control, for example, if you have a slow internet connection or weak Wifi signal.
If you purchased our royalty free downloads, your downloads didn’t complete and you reached the download limit then email firstname.lastname@example.org our support team will increase your download limit. Royalty Free downloads never expire but have a download limit to prevent link sharing. If you’ve lost the files you previously downloaded and need your download limit increased, just ask support and we’ll be glad to help.